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Media Releases


15 February 2008 (JetQuay) – SINGAPORE – JetQuay has launched meet and greet services at Singapore’s Changi airport for Raffles Hotel Singapore. Guests who book an arrival service with Raffles Hotel will be met at the air-bridge and personally transported to the JetQuay CIP Terminal by one of their guest relations officers whilst their luggage is separately collected and redirected to the CIP Terminal where it will be loaded into a waiting limousine ready for transfer to the Raffles Hotel. Renowned for its service levels, Raffles chose JetQuay’s Quayside arrival service to extend the guest experience right into the heart of the airport.

“JetQuay’s Quayside arrival service lets our guests experience a highly personalized service from the moment that they touch down in Singapore to the moment that they leave” remarked XXXX, spokesperson for Raffles Hotel Singapore. “As JetQuay’s staff escorts our guests through the airport, the passenger hasn’t the stress of finding their way to immigration or to be concerned about retrieving baggage for example.”

“JetQuay shares similar customer service values to that of five star hotels in Singapore, making it an ideal partner at the airport” said Vincent Metais, Vice President – Commercial, Asia Pacific for Worldwide Flights Services, a major shareholder in JetQuay. “Our services include check in, baggage handling and immigration services integrated with a superior lounge offering at a standalone terminal at Changi Airport, and our facilities are designed to allow passengers to either relax or be productive from the moment that they arrive at the CIP Terminal”.

JetQuay’s facilities at the CIP Terminal include broadband internet access, conference and meeting facilities, free IDD calls, showers, nap rooms and a wide array of additional services that leave travellers relaxed and well refreshed. Passengers for any commercial class of airline or private jet making passage through Singapore’s Changi Airport are entitled to use JetQuay for as little as SG$120.

Those who wish to make enquiries about JetQuay may contact the sales team. Contact details can be found at www.jetquay.com.sg.

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