Rates are quoted in Singapore dollars, and on and on per passenger basis.
Rates are subject to prevailing Goods & Services Tax (GST 8%).
Maximum time for completion of service is 75 minutes for both Gateway & Quayside Arrival services.
Additional hour is chargeable at a Full rate + GST per hour. (Minimum charge is 1 hour)
Surcharge of 15% applies for all on-day bookings.
Surcharge of 15% applies for scheduled flight arrival/departure times between 2200hrs to 0700hrs.
Surcharge of 15% for peak season surcharges will also apply to Eve/on public holidays.
For any additional stop, 50% of the contractual rates (e.g. additional pick up from lounge to gate)
20% surcharge applies during blackout periods for the following dates:
New year: 1 – 2 Jan / 30 – 31 Dec
Chinese New Year: 20 – 24 Jan 2023
IMDEX: 1 – 7 May 2023
Formula One: 13 – 19 Sept 2023
Christmas: 23 – 26 Dec 2023
Surcharge of SGD100 (subject to taxes) per way applies to all Terminal 4 service.
No charge for children aged 0 to 24 months. Any child above 24 months of age will be considered as 1 full passenger.
Any Amendments/Cancellations made less than 48 Hours prior to service date and time will be at full charge. In the event of “, no shows” full rates apply.
JetQuay shall not be liable for any service lapse should the Signage/Paging Board not be acknowledged by the passenger.
Receiving/Sending- off Party (non-travelling persons) is limited to 2 persons per event booking. Additional non-travelling receiving party is chargeable at $50 Per Pax (subject to taxes).
Passengers are subjected to respective Airlines’ conditions of carriage for passengers and baggages.
In addition, JetQuay baggage handling is limited to 2 pieces of check-in baggage per passenger. Additional bags are charged at $50 per bag (subject to taxes) payable over the reception counter. Additional charges may also apply for odd sized luggage.
Departure through CIP Terminal is not available for Low-Cost Carriers and for the following:
Delta Airline
United Airlines
Swiss Airlines
Please enquire with JetQuay for all other airline restrictions.
Immigration & Checkpoints Authority of Singapore has the final authority whether to grant priority clearance to travellers.
Mode of Transfer is at JetQuay’s operational discretion.
The personal data information provided may be shared with our 3rd Party service providers for the delivery of the service.
For bookings, 72 hours in advance is much appreciated.
Kindly provide credit card details in attached form to confirm your booking
Charges will be made to credit card given one day prior to service.
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